995bt's Privacy Policy — Your Information Is Safe With Us

Introduction

Our Commitment to You

At 995bt, your privacy is our highest priority. This Privacy Policy ("Policy") describes what types of information we collect about you while you use the 995bt platform, how that information is used, who it may be shared with, and what steps we take to protect your information.

By using this website or any service provided by 995bt, you are considered to have given your consent to the terms described in this Policy. If you do not agree with any part of this Policy, please stop using our platform and contact our support team.

We may update this Policy from time to time. Any changes will be reflected on this page, and registered users will be notified of significant changes.

At various stages of using the 995bt platform, we may collect the following types of information. Data collection is always carried out in a fair, lawful, and transparent manner.

1.1 Information You Provide Directly

Information you voluntarily provide when you create an account or use our services:

• Full name and contact address
• Email address and mobile number
• Date of birth (for age verification — only persons aged 21 or older may register)
• Identity verification documents (copy of national ID card or passport)
• Financial transaction details (related to bKash, Nagad, Rocket, or bank transfer)

1.2 Automatically Collected Information

Information collected automatically when you use our site:

• IP address and device identifier information
• Browser type, operating system, and device model
• Page view history and time spent on the site
• Information collected through cookies and similar tracking technologies
• Login and logout times and usage patterns

1.3 Transaction-Related Information

Records of financial activity on your account, including deposit and withdrawal history, gaming activity, and bonus claim information.

1.4 Information Received from Third Parties

For the purpose of identity verification or fraud prevention, we may receive certain verification information from legitimate third-party service providers. The use of such information is limited to the scope of this Policy.

995bt uses your information only for lawful and legitimate purposes. We do not use your information for purposes other than those described below.

We never sell your information to third parties for marketing purposes without your consent. You can opt out of our promotional communications at any time.

3.1 Security Technology

995bt uses SSL/TLS encryption technology to keep all data exchanged between you and our servers fully secure. Your password is always stored in encrypted form — no one at 995bt can see your password.

Our data security measures include:

• Industry-standard encryption technology (SSL/TLS)
• Secure server infrastructure and firewall protection
• Regular security audits and vulnerability testing
• Strict data access control policies for staff
• Automated systems for detecting suspicious activity

3.2 Data Retention Period

We retain your information for as long as necessary to fulfill the original purpose for which it was collected. Even after an account is closed, certain information may be retained for a specified period as required by legal obligations, dispute resolution, and enforcement of our agreements.

Financial transaction records must be retained for the legally required period in accordance with anti-money laundering regulations.

3.3 Response to a Data Breach

If a data security breach occurs that affects your personal information, we will notify you as quickly as possible and take all necessary steps to minimize the damage.

995bt never sells, rents, or improperly transfers your personal information to third parties. However, we may share information in the following limited circumstances:

4.1 Service Provider Partners

We work with selected third parties to provide specific services such as payment processing (bKash, Nagad, Rocket, bank transfer), identity verification, and technical support. These partners may only access the information necessary to provide those specific services and are contractually bound to comply with our privacy standards.

4.2 Legal Obligations

We may be required to disclose necessary information in response to a court order, legal process, or a lawful request from a competent authority. In such cases, we provide only the minimum information legally required.

4.3 Fraud and Crime Prevention

Necessary information may be exchanged with relevant authorities or financial institutions for the purpose of preventing and investigating financial fraud, money laundering, or other illegal activities.

4.4 Business Transfers

In the event of a business merger or acquisition, your information may be transferred to the new entity. In such cases, your information will remain protected in accordance with this Policy and you will be notified in advance.

Outside of the circumstances described above, we never share your information without your consent.

The 995bt website uses cookies and similar tracking technologies. Cookies are small text files that your browser receives from our server and stores on your device.

5.1 Types of Cookies

• Essential Cookies: Required for the core functionality of the website. The site cannot function properly without them. These cookies cannot be disabled.
• Functional Cookies: Help remember your preferences and settings, such as language selection.
• Analytics Cookies: Collect anonymous statistics to understand how the site is used. This helps us improve our platform.
• Security Cookies: Used to keep your session secure and prevent fraud.

5.2 Cookie Controls

You can accept or reject cookies through your browser settings. However, disabling certain essential cookies may cause some features of the 995bt platform to stop working correctly. Please refer to your browser's help section for more information.

Every user of 995bt has the following rights regarding their own personal information:

To exercise these rights, please contact our support team. We will process your request as quickly as possible and within the timeframes set by law. We may ask for some information to verify your identity.

The 995bt platform is strictly for persons aged 21 or older. We do not knowingly collect or store personal information from any person under the age of 21.

Age is verified at the time of registration. If we become aware that we hold information belonging to a minor, that information will be deleted immediately and the account will be closed.

If you believe that a minor has registered on our platform, please notify our support team.

Our servers and the offices of our service provider partners may be located in various countries. As a result, your information may be transferred across international borders.

For any such transfer, we ensure that your information remains protected in accordance with this Privacy Policy and applicable law. Third-party service providers are contractually obligated to ensure equivalent data protection.

If you have any questions, concerns, or requests regarding this Privacy Policy, our support team is always ready to help. You can reach the 995bt customer support team through the following channels:

• Email: [email protected]
• Live Chat: Support is available in Bengali and English 24/7 through the live chat feature on the website.

We aim to process your requests as quickly as possible. For requests to access or delete information, we may verify your identity, which is necessary to ensure the security of your data.

This Privacy Policy builds a relationship of trust between you and 995bt. We are committed to handling your personal information with the utmost care and respect at all times.

For more information, please also visit our Terms and Conditions and Responsible Gaming pages.