Answers to all your questions about 995bt

Yes, you can — but you need to meet the wagering requirement first. For the 995bt welcome bonus, you only need to wager 10 times the bonus amount (not deposit+bonus). Example: if you receive a ৳1,000 bonus, after placing ৳10,000 in bets, the winnings from that bonus become withdrawable. Once the requirement is met, submit a withdrawal request and you will receive it within 10–45 minutes.

The minimum withdrawal amount at 995bt is ৳500. Withdrawal requests below this amount cannot be made. Withdrawals are available as long as your balance is ৳500 or more. This same rule applies across all methods — bKash, Nagad, or Rocket.

Withdrawals are usually completed within 10 to 45 minutes. The process is faster with bKash, Nagad, and Rocket; bank transfers may take a little longer. Occasionally, network congestion may add a small delay — but in most cases it completes within this window.

A "Pending" status means your request has been successfully submitted and is being processed. If more than 45 minutes have passed and the funds have not arrived, contact us via live chat or send an email to [email protected]. Sharing your withdrawal reference number, or the date and amount, will help resolve it faster.

Supported withdrawal methods at 995bt are bKash, Nagad, Rocket and bank transfer (e.g. Dutch-Bangla Bank, BRAC Bank, Islami Bank). All these methods can be used for both deposits and withdrawals. It is most convenient to withdraw through the same method you used to deposit.

Yes, 995bt is fully mobile browser-friendly. There is no need to download a separate app — just open the site in Chrome, Firefox, or Samsung Internet on your phone and start playing. All features available on desktop — deposits, withdrawals, games, live casino — work the same way on mobile.

When the connection drops, the game server saves the state at that point. Once you reconnect and log back in, most games allow you to resume from where you left off, or the result of that round is applied automatically. If anything unusual happens, let us know via live chat — our support team is always ready to help.

995bt runs smoothly on both Android and iOS. The site is usable on older mid-range smartphones as well, though for the best experience it is good to use an updated browser and a stable internet connection (4G or Wi-Fi). It works the same way on tablets and laptops too.

Open the site in Chrome, go to the three-dot menu in the browser, and tap "Add to Home screen". After confirming, the icon will be added to your phone's home screen and you can open it directly like an app. In Safari, you can do the same from the "Share" button.

Yes. Live table games from Evolution Gaming and Ezugi are streaming-optimized for mobile. Video stays smooth on a stable 4G connection. On a slightly slower connection, video quality adjusts automatically. Using Wi-Fi is better for saving data.

No. The 995bt 100% welcome bonus is available only once per player — at the time of the first deposit. If a person tries to claim the bonus by opening multiple accounts, it will be considered a rule violation and the bonus may be cancelled.

Generally, bets placed on slot games count fully toward wagering. Live casino and sports betting may count partially or fully — depending on the specific terms of the offer. To find out exactly what percentage each game currently counts, ask us in live chat.

Yes, it is possible to cancel a bonus before the wagering requirement is met. In that case, the bonus amount and any winnings from the bonus will be removed; however, your own deposited balance will remain untouched. Contact live chat to cancel a bonus.

At 995bt, the wagering requirement is calculated only on the bonus amount, not on the deposit. Example: deposit ৳1,000 and receive a ৳1,000 bonus, total wagering = ৳1,000 × 10 = ৳10,000. Once that amount has been wagered, the winnings from the bonus become available for withdrawal.

When you make your first deposit of ৳300 or more, the welcome bonus should be added automatically. You will receive a 100% bonus on your deposit amount — up to a maximum of ৳8,000. Example: deposit ৳1,000 and you get a ৳1,000 bonus, bringing your total balance to ৳2,000. If the bonus is not added, let us know immediately via live chat.

Yes. The welcome bonus cap is ৳8,000. Example: if you deposit ৳18,000, the bonus will be ৳8,000 and your total balance will be ৳26,000 — not ৳36,000. So keep the bonus cap in mind when deciding how much to deposit.

Change your password immediately and notify our support team via live chat or at [email protected]. You can also request that the account be temporarily locked so no further activity takes place. Letting us know when you first noticed the issue and what unusual activity you saw will help speed up the investigation.

Never. No 995bt staff member or support agent will ever ask for your OTP, password, bKash PIN, or Nagad PIN. If anyone asks for these, it is an attempt at fraud. Block that number or ID and report it to us at [email protected].

Yes. All data transmission at 995bt is secured by SSL encryption. Your personal and financial information is not sold or shared with third parties. To learn about our full data policy, visit the privacy policy page.

Fraudsters sometimes create fake sites with similar names or designs. Always check that the address bar in your browser shows the correct address 995bt.lat and confirm the padlock icon. Never log in from an unfamiliar link — type it directly into your browser or use your home screen shortcut.

To maintain a secure platform and keep your account protected, identity confirmation may be required in some cases. Typically, a national ID or equivalent document and proof of the payment method used will be requested. Contact live chat for details on the process and the list of required documents.

Use the "Forgot Password" option on the login page and get a reset link using your registered email or phone number. If that does not work either, or if you have completely lost access, email [email protected] — the support team will verify your identity and help recover your account.